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HIGHincident

ICO secures Proceeds-of-Crime confiscation from former RAC employees who sold ~30,000 customer records

discovered 2026-06-08 05:00 UTCrun 2026-06-08-1a0ce6441 sourcesingle-source

The UK Information Commissioner's Office, in an enforcement-action notice surfaced in early June (page last updated 5 June), recorded Proceeds of Crime Act confiscation orders totalling £118,852.32 against two former RAC contact-centre employees: Maliha Islam, ordered to pay £33,125.00 at a hearing in November 2025, and Debbie Okparavero, ordered to pay £85,727.32 at a hearing held on 29 May 2026 (ICO). The pair were convicted in October 2024 of conspiracy under the Computer Misuse Act 1990 and Data Protection Act 2018 for unlawfully copying and selling roughly 30,000 lines of customer personal data (used to fuel nuisance-claims calls); the original sentences were suspended, and the POCA hearings quantified and ordered repayment of the financial benefit. The ICO explicitly framed the action as using "the full range of its enforcement powers" — criminal asset recovery, not just civil penalty.

Defender actions

  • Review insider-data-theft controls on contact-centre / CRM data (. Scope access need-to-know, monitor privileged-user bulk-export and anomalous query patterns, and retain audit trails long enough to support prosecution.
PROVENANCE

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