BeyondTrust Remote Support

Adversaries may obtain and abuse credentials of existing accounts as a means of gaining Initial Access, Persistence, Privilege Escalation, or Defense Evasion. Compromised credentials may be used to bypass access controls placed on various resources on systems within the network and may even be used for persistent access to remote systems and externally available services, such as VPNs, Outlook Web Access, network devices, and remote desktop. Compromised credentials may also grant an adversary increased privilege to specific systems or access to restricted areas of the network. Adversaries may choose not to use malware or tools in conjunction with the legitimate access those credentials provide to make it harder to detect their presence.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may attempt to exploit a weakness in an Internet-facing host or system to initially access a network. The weakness in the system can be a software bug, a temporary glitch, or a misconfiguration.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may use scripts automatically executed at boot or logon initialization to establish persistence. Initialization scripts can be used to perform administrative functions, which may often execute other programs or send information to an internal logging server. These scripts can vary based on operating system and whether applied locally or remotely.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may obtain and abuse credentials of existing accounts as a means of gaining Initial Access, Persistence, Privilege Escalation, or Defense Evasion. Compromised credentials may be used to bypass access controls placed on various resources on systems within the network and may even be used for persistent access to remote systems and externally available services, such as VPNs, Outlook Web Access, network devices, and remote desktop. Compromised credentials may also grant an adversary increased privilege to specific systems or access to restricted areas of the network. Adversaries may choose not to use malware or tools in conjunction with the legitimate access those credentials provide to make it harder to detect their presence.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may manipulate accounts to maintain and/or elevate access to victim systems. Account manipulation may consist of any action that preserves or modifies adversary access to a compromised account, such as modifying credentials or permission groups. These actions could also include account activity designed to subvert security policies, such as performing iterative password updates to bypass password duration policies and preserve the life of compromised credentials.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may backdoor web servers with web shells to establish persistent access to systems. A Web shell is a Web script that is placed on an openly accessible Web server to allow an adversary to access the Web server as a gateway into a network. A Web shell may provide a set of functions to execute or a command-line interface on the system that hosts the Web server.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may use scripts automatically executed at boot or logon initialization to establish persistence. Initialization scripts can be used to perform administrative functions, which may often execute other programs or send information to an internal logging server. These scripts can vary based on operating system and whether applied locally or remotely.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may obtain and abuse credentials of existing accounts as a means of gaining Initial Access, Persistence, Privilege Escalation, or Defense Evasion. Compromised credentials may be used to bypass access controls placed on various resources on systems within the network and may even be used for persistent access to remote systems and externally available services, such as VPNs, Outlook Web Access, network devices, and remote desktop. Compromised credentials may also grant an adversary increased privilege to specific systems or access to restricted areas of the network. Adversaries may choose not to use malware or tools in conjunction with the legitimate access those credentials provide to make it harder to detect their presence.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may manipulate accounts to maintain and/or elevate access to victim systems. Account manipulation may consist of any action that preserves or modifies adversary access to a compromised account, such as modifying credentials or permission groups. These actions could also include account activity designed to subvert security policies, such as performing iterative password updates to bypass password duration policies and preserve the life of compromised credentials.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

An adversary may abuse configurations where an application has the setuid or setgid bits set in order to get code running in a different (and possibly more privileged) user’s context. On Linux or macOS, when the setuid or setgid bits are set for an application binary, the application will run with the privileges of the owning user or group respectively. Normally an application is run in the current user’s context, regardless of which user or group owns the application. However, there are instances where programs need to be executed in an elevated context to function properly, but the user running them may not have the specific required privileges.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may perform sudo caching and/or use the sudoers file to elevate privileges. Adversaries may do this to execute commands as other users or spawn processes with higher privileges.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may delete files left behind by the actions of their intrusion activity. Malware, tools, or other non-native files dropped or created on a system by an adversary (ex: Ingress Tool Transfer) may leave traces to indicate to what was done within a network and how. Removal of these files can occur during an intrusion, or as part of a post-intrusion process to minimize the adversary's footprint.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may obtain and abuse credentials of existing accounts as a means of gaining Initial Access, Persistence, Privilege Escalation, or Defense Evasion. Compromised credentials may be used to bypass access controls placed on various resources on systems within the network and may even be used for persistent access to remote systems and externally available services, such as VPNs, Outlook Web Access, network devices, and remote desktop. Compromised credentials may also grant an adversary increased privilege to specific systems or access to restricted areas of the network. Adversaries may choose not to use malware or tools in conjunction with the legitimate access those credentials provide to make it harder to detect their presence.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may clear system logs to hide evidence of an intrusion. macOS and Linux both keep track of system or user-initiated actions via system logs. The majority of native system logging is stored under the `/var/log/` directory. Subfolders in this directory categorize logs by their related functions, such as:

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may search for common password storage locations to obtain user credentials. Passwords are stored in several places on a system, depending on the operating system or application holding the credentials. There are also specific applications and services that store passwords to make them easier for users to manage and maintain, such as password managers and cloud secrets vaults. Once credentials are obtained, they can be used to perform lateral movement and access restricted information.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may search local system sources, such as file systems, configuration files, local databases, virtual machine files, or process memory, to find files of interest and sensitive data prior to Exfiltration.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may use a connection proxy to direct network traffic between systems or act as an intermediary for network communications to a command and control server to avoid direct connections to their infrastructure. Many tools exist that enable traffic redirection through proxies or port redirection, including HTRAN, ZXProxy, and ZXPortMap. Adversaries use these types of proxies to manage command and control communications, reduce the number of simultaneous outbound network connections, provide resiliency in the face of connection loss, or to ride over existing trusted communications paths between victims to avoid suspicion. Adversaries may chain together multiple proxies to further disguise the source of malicious traffic.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

An adversary may use legitimate remote access tools to establish an interactive command and control channel within a network. Remote access tools create a session between two trusted hosts through a graphical interface, a command line interaction, a protocol tunnel via development or management software, or hardware-level access such as KVM (Keyboard, Video, Mouse) over IP solutions. Desktop support software (usually graphical interface) and remote management software (typically command line interface) allow a user to control a computer remotely as if they are a local user inheriting the user or software permissions. This software is commonly used for troubleshooting, software installation, and system management. Adversaries may similarly abuse response features included in EDR and other defensive tools that enable remote access.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗

Adversaries may tunnel network communications to and from a victim system within a separate protocol to avoid detection/network filtering and/or enable access to otherwise unreachable systems. Tunneling involves explicitly encapsulating a protocol within another. This behavior may conceal malicious traffic by blending in with existing traffic and/or provide an outer layer of encryption (similar to a VPN). Tunneling could also enable routing of network packets that would otherwise not reach their intended destination, such as SMB, RDP, or other traffic that would be filtered by network appliances or not routed over the Internet.

Evidence: 2026-10-16/cve-2026-102764-beyondtrust-remote-support-zero-day · ATT&CK page ↗